AI became a hammer so everything looks like a nail

The real question
The problem is rarely the technology

Where should we deploy AI and where should we not?

The Discipline

The discipline of not using AI matters as much as the discipline of using it.

Xavier Bekaert
Managing Partner, Benthurst
THE FRAMEWORK

Three filters

Applied in order, they turn a vague ambition to “do something with AI” into a decision you can defend.

FILTER 1

AI or not AI?

Diagnose the root cause first. Many “data problems” are really process or culture problems, and no amount of AI will mop the floor while the tap is still running.

FILTER 2

How to source it

Embedded, everyday or custom. Align the sourcing choice to the diagnosis and start with the right expectations. Only custom AI creates a moat.

FILTER 3

Which AI

Four lanes with very different cost, accuracy and maturity: mainstream LLMs, specialised AI, right-sized small models, or wait for AI 2.0.

The numbers
95%

of GenAI pilots show no measurable return (MIT NANDA, 2025)

80%

of AI projects fail to deliver value (RAND, 2025)

42%

abandoned ≥1 AI initiative — $7.2M average sunk cost (Deloitte, 2025)

It comes together in one view

The decision tree

Root cause → sourcing → the right lane. The four lanes branch only from Custom AI (build).

The authors

Written by practitioners

Xavier Bekaert
Partner @ Benthurst
  • 25+ years in consulting and management across financial services, healthcare and mobility
  • Previously at Bain & Company, Kearney and Puratos Germany
  • Focuses on strategy realisation, process and business-model innovation, AI and behaviour
Mirko Vaars
AI Ecosystem Lead @ Port of Rotterdam
  • MSc in Data Science, University of Amsterdam
  • AI and data-science specialist focused on enterprise adoption of generative and open-source models
  • Builds and prototypes real AI products, bridging frontier research and what organisations can deploy
Rick Hou
CEO @ Augmented
  • MS in Computer Science and MS in Probability & Applied Statistics, UC Santa Barbara
  • Built web and mobile products for Shazam, ESPN and Disney as Creative Director at Burnside Digital

“The technology works. The hammering not.

THE WHITE PAPER

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The complete analysis: the three filters, the four lanes with European deployment examples, the decision tree and all sources.

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