The Challenge
The client organization was facing significant challenges in their decision-making processes, which were frequently influenced by biases, leading to inconsistent and suboptimal outcomes. Furthermore, their budget and management processes lacked coherence, causing misalignment and inefficiencies across the organization. The client needed a solution that would help their senior leaders recognize and overcome these biases while also streamlining management processes for better alignment and efficiency.
What did we do?
Benthurst designed and implemented a Senior Leaders program that focused on defending against biases, enhancing decision dynamics, and streamlining management processes. The program empowered leaders to make more informed, coherent decisions, ultimately improving the organization’s overall efficiency and effectiveness.
The Solution
Defend Against Biases:
Bias Identification: Benthurst conducted behavior change workshops to help leaders and teams identify and understand the common biases that were affecting their decision-making processes.
Skill Development: The program focused on developing skills in effective information gathering and communication behaviors, ensuring that leaders were better equipped to handle critical decisions.
Role Clarity: The initiative also clarified roles and responsibilities within the organization, reducing ambiguity and enhancing decision-making clarity.
Put Decision Dynamics Above Mechanics:
Assessment: Benthurst evaluated the existing decision-making framework, identifying areas where rigid blueprint processes were hindering dynamic and effective decision-making.
Implementation: The program introduced adaptive decision-making models that incorporated behavioral psychology principles. Leaders were trained to prioritize flexibility and responsiveness, moving away from overly mechanical procedures that stifled innovation and adaptability.
The Senior Leaders program delivered measurable improvements in decision-making quality and organizational efficiency. Leaders became more aware of the biases influencing their decisions and were equipped with the tools to mitigate these biases. The clarity in roles and responsibilities further streamlined decision-making processes, reducing inefficiencies. The DRIVE adaptive decision-making model introduced by Benthurst allowed the organization to respond more dynamically to challenges, ultimately leading to more consistent and optimal outcomes.
Quick facts
- 153B Annual Global revenue
- 160k Global Employees
- 100 Participants started a 'train the trainer' program
Why does this matter to you?
Are biases and budget processes positive affected with more quality and speed in the organization’s decision-making? The leadership program extends to future leaders to upskill organization and make it resilient.
